Foremost in Our Philosophy: Customer Service

A group photo of the president and executive vice president of Superior Supply and Steel Superior President Steve Mitchell and Executive Vice President Wayne LeBert.

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Mission Statement

A company wide commitment and application of the total quality philosophy to conform to the requirements of our customers, both internal and external, in a safe and mutually profitable long-term relationship.

Over 25 years ago, Steve Mitchell established Superior Supply & Steel. From the beginning, he made customer service the corporate directive, by making this the mission statement: “Quality with a personal touch.

Today, President Steve Mitchell makes sure that mission continues to be foremost. To deliver personal attention consistently, Superior hires only the most experienced and dedicated employees, then works to make sure all Superior locations are manned by those committed employees. In addition, the company maintains a huge array of its own equipment and its own fleet of over 100 trucks.

That’s what gives Superior more control over plate loading, travel and delivery times.

Superior Service Centers carry a full line of structural steel products. And there’s someone on call 24/7, so you always get the products you need when you need them.

Whether we’re talking product range, customer service, or locations, it’s all Superior…we take our name very seriously.

- Steve Mitchell, President of Superior Supply & Steel